1. Controller and contact
ITB Surveyors is responsible for processing personal data received through this website and its contact channels. For privacy enquiries or to exercise your rights, email info@itbsurveyors.com.
2. Data we may process
We process information you provide when contacting us, such as your name, telephone number, email address and information needed to understand your enquiry or manage a surveying assignment. Please do not send unnecessary information or third-party data without authorisation.
3. Purposes
- Responding to enquiries and requests for information.
- Preparing, managing and documenting professional assignments.
- Maintaining communications required to provide the service.
- Complying with legal, administrative and professional obligations.
4. Legal basis and retention
Depending on the circumstances, processing is based on your consent, pre-contractual measures, performance of an assignment or compliance with legal obligations. Data is retained for as long as necessary to respond or provide the service and subsequently for applicable statutory periods.
5. Recipients
We do not sell or disclose personal data for marketing purposes. Necessary service providers subject to confidentiality duties may access it, as may authorities or third parties where legally required or essential to the professional assignment.
6. Your rights
You may request access, rectification, erasure, objection, restriction or portability by emailing info@itbsurveyors.com. We may request reasonable information to verify your identity. You may also lodge a complaint with the Spanish Data Protection Agency.
7. Security and external links
We apply reasonable technical and organisational measures to protect information. This website may link to external services such as WhatsApp, whose privacy practices are independent of ITB Surveyors.
8. Updates
This policy may be updated to reflect legal, technical or service changes. The current version is always the one published on this page.